Privacy Policy

Thank you for choosing Score Plus Academics, LLC for your tutoring needs! We are committed to protecting your personal information and your privacy. If you have questions or concerns with regard to your personal information, contact me directly at bscottconley21@gmail.com.

 

When you visit our website https://www.scoreplusflorence.com, communicate with us via Facebook, communicate with us via email, or register for tutoring services, you trust us with a limited amount of personal information. We take your privacy very seriously, and in this privacy notice, we describe our privacy policy. We seek to explain in the clearest way possible what information we collect, how we use your information, and what rights you have in relation to your information. We hope you take some time to read it carefully. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our site and our services.

 

This privacy policy applies to all information collected through our website https://www.scoreplusflorence.com, Facebook, email messages, and enrollment forms.

 

What information do we collect?

 

We automatically collect some information when you visit our site. This information does not reveal your specific identity, but it may include device and usage information, such as your IP address, your browser, your device, your operating system, your language preferences, referring URLs, your country, your location, and information about how and when you use our site. This information is primarily used to maintain the security and operations of our site, and for internal analytics and reporting purposes.

 

We automatically collect some information when you communicate with us via Facebook. This information may include your Facebook username, your date of birth, your location, and other profile information. You may elect to share other personal information with us in Facebook communications. Any such information that you share with us in this manner is held in confidence.

 

We automatically collect some information when you communicate with us via Email. This information may include your email address, your username, and your email provider. You may elect to share other personal information with us in email communications. Any such information that you share with us is in this manner is held in confidence.

We automatically collect some information from you when you register for tutoring services by submitting enrollment forms in person or via email. Hard copies of these forms are kept on file in a secure location at our office for a period of no less than two years. The information you share with us in this manner is held in confidence.

We automatically collect some information when you pay for services at our office. Any such information that you share with us in this manner is held in confidence.

 

We may obtain information about you from public sources, such as public databases, social media profiles, and third party sites.

How do we use your information?

 

We use the information that we collect from you for a variety of business purposes, including to:

 

  • Schedule appointments or send you reminders about appointments.

  • Personalize and enhance our instruction.

  • Contact you to request feedback about our services.

  • Send you marketing and promotional messages (you can opt out of these messages at any time by replying to them.)

  • Protect our site, keep our site secure, and prevent fraud.

  • For other business purposes, such as data analysis to evaluate and improve our services, our instruction, our site, our marketing, and your experience.

 

Will your information be shared with anyone?

 

We may share your information with third parties on the following legal bases:

  • We may process or share your information, with your consent, for a specific purpose, such as marketing.

  • We may process or share your information when it is reasonably necessary to achieve our legitimate business interests.

  • We may process or share your information to fulfill a contract with you. For example, we may share your information with the Acuity scheduling application in order to schedule tutoring sessions.

  • We may process or share your information to fulfill legal obligations, such as in judicial proceedings, in response to a court order, or in response to a request from public authorities.

  • We may disclose your information where we believe it is necessary to prevent fraud or ensure the safety of our clients, instructors, and other individuals.

 

We may share your information with the following third parties:

  • Google AdSense

  • Google Analytics

  • Acuity Scheduling

  • Talech

  • Wix

 

How long do we keep your information?

 

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required by law. When we have no ongoing legitimate interest in your personal information, we will either delete or anonymize it.

 

How do we keep your information safe?

 

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information you share with us. However, please also remember that the internet itself is not 100% secure. Although we do our best to protect your personal information, transmission of personal information to and from us is at your own risk. You should only access our site and use our services within a secure environment.

How do we use your credit card information?

 

We do not accept credit card payments over the phone. If you pay for services with a credit card, the transaction will be conducted through Talech, either online or via the card reader at our office. The Talech application does not store your credit card number and only reads your credit card information for the purpose of processing your payment. Some information about the transaction - including the cardholder name, the date and time of the transaction, and the amount - remain in our card reader system for limited period of time before it is automatically deleted.

 

Do we collect information from minors?

 

We collect information from children under 18 years of age only with express permission from parents or guardians, and only for the purpose of scheduling and conducting tutoring sessions. By using our site, communicating with us via Facebook, or communicating with us via email, you represent that you are at least 18 or have permission from a parent or guardian to do so.

 

We may update this privacy policy from time to time. The updated version will be effective as soon as it is accessible.

 

If you have questions about this policy, you may email me directly at bscottconley21@gmail.com or by post to:

 

Score Plus Academics, LLC

2105 Florence Blvd

Florence, AL 35630

United States